Refunds
Last updated: June 13, 2026
This refund policy applies to paid digital results and report access purchased through IQ Personality Test. Our products are digital and are normally delivered immediately after purchase.
IQ Personality Test sells digital result reports. Because access is provided immediately after purchase, refunds are generally not available once a report has been unlocked, generated, downloaded, viewed, or delivered.
By purchasing a detailed result or PDF report, you understand that delivery may begin immediately and that the purchase may become non-refundable after access is provided.
A refund may be considered if you were charged more than once for the same result, paid but did not receive access because of a technical issue, were charged due to a clear processing error, or where a refund is required by applicable law.
Refund requests should be made as soon as possible and include the payment receipt, approximate purchase time, and result reference if available.
Refunds may be declined if the detailed report was successfully unlocked, generated, downloaded, viewed, or delivered, if the request is based only on disagreement with the estimated score, or if abuse, fraud, or chargeback misuse is suspected.
Refunds may be processed through Paddle or another payment provider. Processing times depend on the provider, payment method, card network, and bank.
To request a refund, contact the website operator using the contact information shown on the website or payment receipt.
